Why Us




TERMS & CONDITIONS

Prices
The prices quoted are based on prevailing costs at the time of publication. Clients may expect slight variations from nominal quotations without notice.
Reservations
A deposit of 40% per person is required at the time of booking and the balance at least 30 days before onset of the safari. Local travelers have access to more flexible booking terms once they are in contact with us.
Our Responsibility
Liability for our mistakes is limited to tour prices only. Clients are presumed to accept and consent to all risks involved with any tour. However, our value is in minimizing the natural hazards associated with such activities and we always do our best to guide our clients to activities and places of minimum risks.
Complaints
Any client with a complaint while on our service is encouraged to raise it immediately. The management promises to resolve our clients' problems promptly and satisfactorily and assist in speedy resolution of other problems unrelated to our management
Rates
Rates include expenses for the services quoted like accommodation, vehicles, drivers/tour guides and entrance fees to national parks and game reserves. Personal expenses such as visas, beverages, laundry, airport tax, tips etc. are excluded. Lecturer fees and other special services are ordinarily charged separately with due arrangement.
Transport
We offer minibuses, cars and 4 wheel drive vehicles depending on terrain and group sizes. The management reserves the right to employ services of subcontractors. Trained English-speaking guides are provided. All lectures are also conducted in English. Clients with special language requirements must raise them in advance and expect to pay extra charges.
Tour Alterations
We reserve the right to alter set arrangements in respect of routes and venues should circumstances dictate. We also retain the right to discontinue from our service any member who, in our opinion, does not serve the best interests of our tourism values and aspirations. In such event, a proportionate amount will be refunded.
Liability
We strictly serve as agents of our valued clients in all their tour requirements. Our liability to passengers is governed by appropriate law of the country in which the tour is taking place. However we take no responsibility for any illness, injury or losses from any cause whatsoever
What to bring along
The prices quoted do not include the following which clients are requested to carry along:
- Sleeping bags (available for hire with prior arrangements;
- Money for personal expenditures;
- Towels, tissue papers and torches etc., in case of camping safaris;
- Insect repellents and bottled water. Clients are advised on where to buy such whenever necessary;
- Cameras, films and binoculars are very handy all the times.

 


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